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BTEC Level 5 - Award in Community Safety Management for Managers (SRF)


This course covers a wide range of topics with a focus on national strategic development, the wider community safety agenda and supervising casework. This course allows delegates to explore the history of Community Safety strategy and the concept of Antisocial Behaviour with a focus on how partnerships operate and how historical cases have shaped current practice and strategy.

Who should attend?

This course is for managers or aspiring managers working in the ASB and community safety sector. It will appeal to those wishing to advance their career in management or managers who want to develop their strategic approach as well as supervisory skills.

Course content

The aim of the qualification is to teach Managers or the learner who aspires to manage community safety or antisocial behaviour management teams; its aim is to: equip them with or develop their skills to manage such teams effectively. It gives learners the opportunity to:

  • Learn about the origins of concern in community safety and understand the political drivers in order to create a more effective response.
  • Learn how to supervise crime and disorder or antisocial behaviour caseworkers particularly under-performing staff or those who need development
  • Understand the range of resolutions available when dealing with crime and disorder issues so that they can evaluate preferred options and advise staff accordingly
  • Learn how to effectively engage with communities suffering from crime, disorder or antisocial behaviour issues to promote public confidence

It consists of the following modules each of which can be considered as a separate course:

  1. The Community Safety Background
  2. Supervising Crime and Disorder Cases
  3. Tools and Powers to Resolve Antisocial Behaviour
  4. Community Confidence and Antisocial Behaviour

Course Learning hours

This qualification takes 80 hours to complete, it is divided into 4 modules which are delivered over 4 online sessions.
The rest of the time is spent in distance learning (reading course materials) and completing a post-course assignment (dissertation).

  • 1 hour of self-study (pre-read) per course
  • 4 x 3 hours of online tuition
  • Post-course assignment.

The qualification programme is comprised of the following 4 modules.

Community Safety Agenda

Wednesday 13th September 2023

ASB Tools & Powers 

Wednesday 20th September 2023

Supervising Casework 

Wednesday 27th September 2023

Community Engagement 

Wednesday 4th October 2023

Course 1 – The Community Safety Background

The ability to lead or manage in an effective way, Community Safety Partnership teams, workers tackling crime and disorder or those investigating cases of antisocial behaviour (ASB) can be greatly improved by an understanding of the context and background of public and governmental concerns with the problems.

It is also important for managers to understand the changes in the models of criminal justice which have led to victims being overlooked and thereby more likely to suffer adverse consequences if reparative policies are not in place.  

This unit will provide learners with an understanding of the origins of public concerns with conduct that is now labelled as antisocial behaviour, an understanding of how it was dealt with in the past and the political initiatives that have led to the current legislation and status quo.

The changing models of criminal justice from “crime control” to “due process” that has run alongside the political initiatives will be examined and explained together with the implications for victims, putting them into context, thereby enabling the learner to develop a greater understanding and ensure more effective management of resolutions.  

Course Content (Learning objectives)

1 - Understand the origins of public and governmental concern with Anti Social Behaviour in the UK.

  • The politics of antisocial behaviour
  • Historic means of dealing with unacceptable behaviour
  • The politicisation of antisocial behaviour and community safety
  • The introduction of legislation regulating the management of antisocial behaviour
  • Public concern with, and the labelling of, unacceptable behaviour

2 -Understand the difference between “crime control” and “due process” in criminal justice and the implications for victims changes in the UK criminal justice system:

  • The paradigm changes in criminal justice within the UK from “crime control” to due process and its effect on the victims of antisocial behaviour
  • Victimisation and addressing victim issues
  • Notable antisocial behavioural case studies
  • Initiatives designed to promote victim rights.

Recent Testimonials & Reviews

  • The course, the contents and the assignments created a huge change in me as an ASB Officer. It gave me more confidence and helped to bring together the knowledge of what I knew was out there & to actually help me have a greater understanding of the tools and powers and to be able to use and talk about them with ease and confidence

    Caroline Lacey - Community Action Officer, Southway Housing
  • Thanks for your help and stepping into help facilitate our ASB event. The trainer was very engaging and highly knowledgeable and all the participants were very impressed by his presentation skills.

    Tina Grafton, Swale local authority
  • The BTEC Level 5 Manger's Course, has definitely increased my in depth knowledge of the subject. We have a steady flow of officers to teach here! Thanks again

    Libby Peak Anti Social Behaviour Officer Poole
  • Many many thanks for such an enjoyable, fulfilling course. I thoroughly enjoyed it and very much hope that I can continue the training with you.

    Claire Hardy, LB Westminster

Community Safety Professionals

Working for a Safer Life - Our internationally recognised qualifications focus on the keys skills required to effectively resolve community safety and ASB issues and enable the individual and the organisation to deliver an effective and collaborative up to date approach.

Our BTEC courses are tailor made to provide the necessary understanding, skills and tools for community safety and ASB practitioners to support them to meet the increasing demands at every stage of their career. The courses are delivered by a team of experts in the field ensuring that the training is relevant, based on best practice and draws upon current examples.

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