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BTEC Level 2 - Award in Community Safety Casework (SRF)


This course enables you to learn more about the specialist skills and knowledge required to effectively investigate and respond appropriately to ASB / community safety issues. It is perfect for those starting the journey towards specialism or simply wishing to consolidate and validate their knowledge

Who should attend?

This course is suited to officers who investigate reports of antisocial behaviour or address community safety issues within their day to day role. Whether generic, or specialist, including housing officers, police officers, ASB/ community safety officers.

It will also appeal to those that have completed level 1 and wish to enquire wider knowledge and understanding of the ASB /community safety role, or who wish to progress their career in this sector. 

Course Introduction

The ability to successfully deal with community safety & ASB issues requires competence in undertaking casework effectively. This involves investigating cases of antisocial behaviour, the implementation of strategies or interventions to resolve the issues and the provision of appropriate advice to victims. This course will provide learners with knowledge of how to investigate antisocial behaviour & community safety issues, how to record the progress of an investigation whilst implementing an escalating series of appropriate responses until the situation is resolved and what community safety related advice to give. The course will additionally provide community safety advice on preventative and protection strategies.

Course total learning hours 

 Delivered over 4 online sessions:

  • 6 hours of self-study (pre-read) 
  • 12 hours of online tuition 
  • Assignment to be completed on the final session 

Course Objectives

1 - Procedures

  • The steps to take when dealing with antisocial behaviour cases
  • Collecting evidence
  • Using evidence
  • Community impact
  • Appropriate antisocial behaviour intervention strategies

2 - Actions

  • Informal antisocial behaviour resolutions
  • Tenancy agreements
  • Formal antisocial behaviour interventions
  • Dealing with breaches of injunctions and orders
  • Know what community safety advice to give to victims and witnesses

3 - Advice

  • Crime prevention
  • Target hardening
  • Community Confidence
  • Partners

Level 2

Event Event Date Location Capacity Available place Register
BTEC 2 Community Safey Casework Autumn 2024 19-09-2024 9:00 am Online 12 9

Recent Testimonials & Reviews

  • The course, the contents and the assignments created a huge change in me as an ASB Officer. It gave me more confidence and helped to bring together the knowledge of what I knew was out there & to actually help me have a greater understanding of the tools and powers and to be able to use and talk about them with ease and confidence

    Caroline Lacey - Community Action Officer, Southway Housing
  • Thanks for your help and stepping into help facilitate our ASB event. The trainer was very engaging and highly knowledgeable and all the participants were very impressed by his presentation skills.

    Tina Grafton, Swale local authority
  • The BTEC Level 5 Manger's Course, has definitely increased my in depth knowledge of the subject. We have a steady flow of officers to teach here! Thanks again

    Libby Peak Anti Social Behaviour Officer Poole
  • Many many thanks for such an enjoyable, fulfilling course. I thoroughly enjoyed it and very much hope that I can continue the training with you.

    Claire Hardy, LB Westminster

Community Safety Professionals

Working for a Safer Life - Our internationally recognised qualifications focus on the keys skills required to effectively resolve community safety and ASB issues and enable the individual and the organisation to deliver an effective and collaborative up to date approach.

Our BTEC courses are tailor made to provide the necessary understanding, skills and tools for community safety and ASB practitioners to support them to meet the increasing demands at every stage of their career. The courses are delivered by a team of experts in the field ensuring that the training is relevant, based on best practice and draws upon current examples.

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