Online BTEC courses

We will be offering our BTEC courses online from August 2020 and the dates for our online Autumn 2020 BTEC training programme will be announced shortly. If you would like further information, or to discuss inhouse training needs, please contact

BTEC Level Five Award in Community Safety Management for Managers

The BTEC Level Five Award in Community Safety Management for Managers is a 2-day classroom based course.


This course covers a wide range of topics with a focus on national strategic development, the wider community safety agenda and supervising casework. This course allows delegates to explore the history of Community Safety strategy and the concept of Antisocial Behaviour with a focus on how partnerships operate and how historical cases have shaped current practice and strategy.

Who should attend?

This course is for managers or aspiring managers working in the ASB and community safety sector. It will appeal to those wishing to advance their career in management or managers who want to develop their strategic approach as well as supervisory skills.

Course content

The aim of the qualification is to teach Managers or the learner who aspires to manage community safety or antisocial behaviour management teams; its aim is to: equip them with or develop their skills to manage such teams effectively. It gives learners the opportunity to:

  • Learn about the origins of concern in community safety and understand the political drivers in order to create a more effective response.
  • Learn how to supervise crime and disorder or antisocial behaviour caseworkers particularly under-performing staff or those who need development
  • Understand the range of resolutions available when dealing with crime and disorder issues so that they can evaluate preferred options and advise staff accordingly
  • Learn how to effectively engage with communities suffering from crime, disorder or antisocial behaviour issues to promote public confidence

It consists of the following modules each of which can be considered as a separate course:

  1. The Community Safety Background
  2. Supervising Crime and Disorder Cases
  3. Tools and Powers to Resolve Antisocial Behaviour
  4. Community Confidence and Antisocial Behaviour

Course Learning hours

This qualification takes 80 hours to complete, it is divided into 4 modules which are delivered over 2 days.
The rest of the time is spent in distance learning (reading course materials) and completing a post-course assignment (dissertation).

  • 1 hour of self-study (pre-read) per course
  • 6 hours of tuition (over 1 day) per course
  • Post-course assignment.

The qualification programme is comprised of the following 4 modules.

  • Module 1: The Community Safety Background
  • Module 2: Supervising Antisocial Behaviour Cases
  • Module 3: Tools and Powers
  • Module 4: Promoting Confidence / Community Engagement

{slider title="Course 1 – The Community Safety Background" open="false"}

Course 1 – The Community Safety Background

The ability to lead or manage in an effective way, Community Safety Partnership teams, workers tackling crime and disorder or those investigating cases of antisocial behaviour (ASB) can be greatly improved by an understanding of the context and background of public and governmental concerns with the problems.

It is also important for managers to understand the changes in the models of criminal justice which have led to victims being overlooked and thereby more likely to suffer adverse consequences if reparative policies are not in place.  

This unit will provide learners with an understanding of the origins of public concerns with conduct that is now labelled as antisocial behaviour, an understanding of how it was dealt with in the past and the political initiatives that have led to the current legislation and status quo.

The changing models of criminal justice from “crime control” to “due process” that has run alongside the political initiatives will be examined and explained together with the implications for victims, putting them into context, thereby enabling the learner to develop a greater understanding and ensure more effective management of resolutions.  

Course Content (Learning objectives)

1 - Understand the origins of public and governmental concern with Anti Social Behaviour in the UK.

  • The politics of antisocial behaviour
  • Historic means of dealing with unacceptable behaviour
  • The politicisation of antisocial behaviour and community safety
  • The introduction of legislation regulating the management of antisocial behaviour
  • Public concern with, and the labelling of, unacceptable behaviour

2 -Understand the difference between “crime control” and “due process” in criminal justice and the implications for victims changes in the UK criminal justice system:

  • The paradigm changes in criminal justice within the UK from “crime control” to due process and its effect on the victims of antisocial behaviour
  • Victimisation and addressing victim issues
  • Notable antisocial behavioural case studies
  • Initiatives designed to promote victim rights.

{slider Course 2 - Supervising Antisocial Behaviour Cases}

Course 2 - Supervising Antisocial Behaviour Cases

The ability to supervise caseworkers is an important function for managers of Community Safety Partnership as well as managers of other teams tackling crime and disorder or investigating cases of antisocial behaviour.

This ability predicates upon knowledge of investigation processes, supervisory skills and the ability to engender good working practices. In particular, supervisors should ensure that any investigative techniques used is lawful, Good managers should also be able to develop worker skills bring about high morale and have the ability to support inexperienced caseworkers.

This unit will teach managers and aspiring managers how to supervise cases and ensure compliance with the law. It will also teach them how to develop their case workers and how to plan for changes and challenges whilst maintaining morale.

Course Content (Learning Objectives)

1 - Understand how to supervise an antisocial behaviour investigation


  • The scientific methods of conducting investigations into antisocial behaviour
  • Appropriate investigation techniques and steps for dealing with antisocial behaviour cases
  • Lawful use of informants when dealing with antisocial behaviour cases

2 - Understand what is required to develop and manage antisocial behaviour caseworkers


  • Instructing caseworkers on casework, record keeping, dealing with witnesses and court preparation
  • Appraising staff, developing them and creating remedial action plans
  • Planning for change and promoting staff morale

{slider Course 3 - Tools and Powers}

Course 3 - Tools and Powers

The ability to effectively address antisocial behaviour or crime and disorder issues depends on a good knowledge of the methods available to address it so that resolution options can be evaluated and the most appropriate techniques chosen.

The options include informal resolution tools as well as the legislative powers available through the courts. A resolution approach can be focused on either perpetrators or locations.

This unit will provide learners with knowledge of those tools and powers which will be taught together with advice on which is best or most appropriate to use in various cases.

Course Content (Learning Objectives)

1 - Understand informal and legislative resolution methods for anti-social behaviour as applied to perpetrators.

Informal resolution options relating to perpetrators:

  • Tenancy agreements
  • Warnings and letters
  • Acceptable behaviour agreements and contracts

Legislative resolution options relating to perpetrators:

  • Fixed penalties and other restorative out of court disposals
  • Orders and injunctions
  • Conditions and prohibitions

2 - Understand informal and legislative resolution methods for anti-social Behaviour as applied to places

Informal resolution  options relating to places:

  • Physical options to resolve crime and disorder problems
  • Notices and non-legislative techniques
  • Legislative resolution options relating to places
  • Repossessions
  • Closure orders
  • Community protection orders

{slider Course 4 - Promoting Confidence / Community Engagement}

Course 4 Promoting Confidence / Community Engagement

The capability of Community Safety Partnerships and other organisations to promote community confidence is important in reducing the fear of crime and adverse perceptions relating to their likelihood of being affected by antisocial behaviour.

This unit will provide learners with knowledge of what can be done by themselves and the role of others in engaging with communities to promote confidence. They will also be taught the law in relation to publishing sentencing outcomes and legal sanctions obtained which are directed towards either perpetrators or locations in order to reduce the incidents of crime, disorder and antisocial behaviour.

Course Content (Learning Objectives)

1- Understand ways in which to engage the community in order to promote community confidence

Community Engagement Toolkit:

  • Planning and designing community engagement
  • Quality standards for community engagement
  • Tools to help choose a community engagement method
  • Methods and techniques
  • Resources

Police and Crime Commissioners:

  • The role of the Police and Crime Commissioner

2 - Understand measures to publish antisocial behaviour sanctions

Publishing Restrictions

  • Publishing injunctive restrictions imposed towards properties
  • Publishing injunctive restrictions imposed in relation to public places
  • Making partners aware of injunctive restrictions focused on perpetrators
  • Ensuring compliance with restrictive sanctions
  • Ensuring compliance with positive requirements

Publishing Sentences:

  • Publishing sentencing outcomes
  • Community sentences
  • Community payback aims
  • Nominating local projects

Event Properties

Event Date 13-10-2020 9:00 am
Event End Date 01-12-2020 12:30 pm
Registration Start Date 18-06-2020
Capacity 30
Available place 27
Cut off date 07-10-2020
Individual Price £1,194.00
Address Online

Recent Testimonials & Reviews

  • The course, the contents and the assignments created a huge change in me as an ASB Officer. It gave me more confidence and helped to bring together the knowledge of what I knew was out there & to actually help me have a greater understanding of the tools and powers and to be able to use and talk about them with ease and confidence

    Caroline Lacey - Community Action Officer, Southway Housing
  • Thanks for your help and stepping into help facilitate our ASB event. The trainer was very engaging and highly knowledgeable and all the participants were very impressed by his presentation skills.

    Tina Grafton, Swale local authority
  • The BTEC Level 5 Manger's Course, has definitely increased my in depth knowledge of the subject. We have a steady flow of officers to teach here! Thanks again

    Libby Peak Anti Social Behaviour Officer Poole
  • Many many thanks for such an enjoyable, fulfilling course. I thoroughly enjoyed it and very much hope that I can continue the training with you.

    Claire Hardy, LB Westminster

Community Safety Professionals

Working for a Safer Life - Our internationally recognised qualifications focus on the keys skills required to effectively resolve community safety and ASB issues and enable the individual and the organisation to deliver an effective and collaborative up to date approach.

Our BTEC courses are tailor made to provide the necessary understanding, skills and tools for community safety and ASB practitioners to support them to meet the increasing demands at every stage of their career. The courses are delivered by a team of experts in the field ensuring that the training is relevant, based on best practice and draws upon current examples.

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